When bad things happen, we want to find a cause. This is a dangerous habit. When something bad happens there can only be two scenarios: 1. There is someone or something that caused it and it is clear to everyone. 2. There does not seem to be any reason for it to have happened.
Doug McMillon said at the 2015 Walmart Shareholders’ Meeting that we needed to stop thinking about digital and physical retail as two different things because the consumer didn’t think of them this way. This is a refrain that he continues to echo, and we are seeing them take steps to begin addressing this with various […]